Last updated on 2022-12-10

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Introduction

 

Pro-Tone Technologies Co., Ltd. (“Pro-Tone”, “we,” “us” and “our”) knows that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by Pro-Tone when you use p-tone.com and/or related Pro-Tone services (the “Service”), how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy.

 

This Privacy Policy contains an explanation of what happens to personal data that you choose to provide to us, or that we collect from you whilst you visit this site. Our Privacy Policy should be read in conjunction with our terms of website use. We do occasionally update this Policy so please do return and review this Policy from time to time.

 

Collection of Personal Information

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During your interactions with our website, such as when you register, place orders, or communicate with us, we may request you to provide personal details. This information may include, but is not limited to, your:

 

• Full name and contact details (email address, postal address, and phone number)

• Demographic information (gender, nationality, and country of origin)

• Language proficiency

• Professional background (work history, job title, and employer details)

• Preferences and interests regarding our products or services

 

In the event of a product or service purchase, we will require additional details, such as payment card information and billing address, to establish a billing account. For recruitment purposes, we may ask for further information, including your curriculum vitae and a voice sample. Unless you instruct us otherwise, we retain this information for future reference.

 

By providing your personal information, you confirm that you have the authority to share it with us, and you consent to its use in line with this Privacy Policy. Please note that withholding certain personal information may limit our ability to deliver the requested products or services.

 

Website Usage Information

 

We also gather data related to your visit to our website. This includes tracking the pages you view, the links you click on, and other actions you take while navigating our site. Additionally, we collect standard internet log information that your browser sends to every website you visit, such as:

• Your IP address

• Domain name

• Browser type and language

• Access times

• Referrer URLs

 

This data, along with the personal details mentioned above, constitutes "Personal Information" as used in this document.

 

Use of User-Provided Information

 

By supplying your email address to Pro-Tone, you are agreeing to our use of your email to send you Service-related notices, including legally required notifications, instead of postal correspondence. During the registration process, we will request your consent to use your email address for additional purposes, which may include newsletters, information about changes to the Service, and exclusive offers. Should you prefer not to receive such communications, you have the option to modify your marketing preferences via your account settings page.

 

Use of Non-Identifying Information

 

Pro-Tone may share aggregated, non-personally identifying information with third parties for purposes such as analyzing Service usage, diagnosing technical issues, ensuring security, and enhancing the Service.

 

Cookies, Clear GIFs, and Log Files

 

We employ cookies, clear gifs, and log file data to improve your interaction with our site by:

• (a) Storing information to prevent the need for re-entry during your current or subsequent visits;

• (b) Providing customized content;

• (c) Evaluating the effectiveness of our Service;

• (d) Tracking overall user numbers and website traffic patterns;

• (e) Troubleshooting technical issues, which may be identified through the IP addresses assigned to specific web companies or ISPs.

 

By using our Service, you consent to this use of cookies, clear gifs, and log file information.

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Protection of Personally Identifiable Information

 

Pro-Tone is committed to not selling or renting your personally identifiable information to third parties. We will only share your information with third parties when necessary to provide you with our services, and under such circumstances, these third parties are strictly governed by the terms of this Privacy Policy. Your personal information may be stored on servers or databases that are not under Pro-Tone's direct control, such as those located with our hosting providers.

 

In the event of a business transition, such as a sale of assets, acquisition, or merger, customer information, including email and visitor details, typically forms part of the business assets transferred. Similarly, such information may be disclosed during corporate restructuring, divestitures, or dissolution.

 

Pro-Tone will not disclose your personal information to any third parties, except as detailed in this Privacy Policy or when necessitated by law, subpoena, or if we deem it crucial to:

• (a) Adhere to legal obligations, respond to legal proceedings against us or our affiliates, or address potential or actual unlawful acts;

• (b) Uphold our rights, protect against legal liabilities, defend against third-party claims or accusations, support government enforcement bodies, or safeguard the integrity of our site;

• (c) Defend or ensure the safety of Pro-Tone, our users, or the public.

 

Utilization of Non-Personally Identifiable Information

 

We may share information that does not personally identify you (such as aggregated usage data, general browsing patterns, click numbers, etc.) with third parties. This data sharing supports the analysis and understanding of how our Service is utilized, aiding both us and our partners in enhancing the service experience.

 

Security of Your Personal Information

 

At Pro-Tone, we prioritize the security of your personal information. We implement appropriate commercial safeguards designed to protect your data from unauthorized access, misuse, disclosure, alteration, or destruction.

 

The confidentiality of your username and password is crucial for the protection of your account and personal information. You are responsible for keeping these credentials secure and not disclosing them to anyone. If you share a computer, we strongly advise you to log out after each session to prevent unauthorized access to your information by subsequent users.

 

While Pro-Tone is dedicated to maintaining the security of our systems through commercially reasonable efforts, we cannot guarantee the absolute security of any information you transmit to us. Any transmission of personal data is at your own risk. We commit to actively managing and continuing to enhance our security measures to protect your personal data.

 

Commitment to Children’s Privacy

 

At Pro-Tone, we take the privacy of young children very seriously. Therefore, we do not knowingly collect, solicit, or maintain personal information from individuals under the age of 18, nor do we permit such individuals to register for our services. If you are under 18 years of age, we ask that you refrain from providing any personal details to us, such as your name, address, telephone number, or email address. Pro-Tone strictly prohibits anyone under the age of 18 from submitting personal information.

 

Should we discover that personal information has been collected from an individual under the age of 18 without parental consent, we will take immediate steps to remove such information promptly. If you suspect that we may have inadvertently received information from a child under the age of 18, we urge you to contact us without delay at support@p-tone.com.

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Cookie Usage Policy

 

Our website utilizes "cookies" as part of the user experience, facilitating your ability to sign in and ensuring a more personalized browsing session. Cookies are small text files placed on your device by our server that allow us to recall certain information on subsequent visits, streamlining your interactions by remembering preferences and reducing the need for repetitive data entry.

 

Cookies play a vital role in customizing your content and tailoring advertisements to suit your interests during future visits. While most web browsers are set to accept cookies by default, you have the discretion to set your browser to reject them. Be mindful that disabling cookies may affect your ability to use certain aspects of the website, particularly those features that are interactive or reliant on sign-in credentials.

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Service Operated from Japan

 

Our operational headquarters is located in Japan, where we also host and process all data. Transactions through our service are conducted in Japanese Yen and are subject to Japan's data protection and privacy regulations. These laws and standards may vary from those in other parts of the world.

 

By utilizing our services, you acknowledge and consent to the processing, storage, and handling of your data in accordance with the legal frameworks in Japan.

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Updates to Our Privacy Policy

 

Our commitment to maintaining a secure and trustworthy environment for our users means that we periodically update our Privacy Policy to align with new services, user feedback, and evolving privacy standards. With each update, the "Last Updated" date at the top of this policy will reflect the latest revision.

 

Significant changes to our Privacy Policy, particularly those affecting the treatment of your Personal Information, will be communicated to you through a prominent notice on our website before the changes take effect, or via a direct message. We recommend you regularly review this Privacy Policy to stay informed about how we safeguard your information.

Please note that this Privacy Policy is provided in English only and we currently do not offer translations in other languages.

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Feedback on Our Privacy Policy

 

We value your input on our Privacy Policy. If you have any inquiries, concerns, or believe that we have not lived up to our policy, please do not hesitate to reach out to Pro-Tone. Your feedback is crucial to us, and we are committed to addressing any complaints promptly.